Pre-Arrival Guide
Quick Links
Tickets & Passes | Lessons | Rentals | Activities | Hours
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Tickets & Passes | Lessons | Rentals | Activities | Hours
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WELCOME TO WINTER PARK
This guide provides all you need to know before your journey to Winter Park Resort. View important lift ticket, lesson, or rental information, and steps to take to simplify your journey. Be sure to complete any required documentation before your trip. And if you have any additional questions, contact us. We're here to help you explore all Winter Park has to offer.
THE WINTER PARK APP: Navigate with our digital trail Map
Download the Winter Park app to access our digital-only trail map where you can receive real-time weather updates, point-to-point walking directions, and more. Download now to maximize your experience.
Download the App
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This guide provides all you need to know before your journey to Winter Park Resort. View important lift ticket, lesson, or rental information, and steps to take to simplify your journey. Be sure to complete any required documentation before your trip. And if you have any additional questions, contact us. We're here to help you explore all Winter Park has to offer.
THE WINTER PARK APP: Navigate with our digital trail Map
Download the Winter Park app to access our digital-only trail map where you can receive real-time weather updates, point-to-point walking directions, and more. Download now to maximize your experience.
Download the App
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Prepare for your Bike trip
rich-text, responsive-tableBike Lift Tickets and Passes rich-text, responsive-tableDay Lift Tickets
Trestle Bike Park Season Passes
Twilight Lift Tickets
Bike Lessons rich-text, responsive-tableKnow Before You Go: Intro to Downhill Group Lessons
Know Before You Go: Private Lessons
Know Before You Go: 90-Minute Pro Tips
Know Before You Go: Cornering Clinic
Know Before You Go: Jump Clinic
Know Before You Go: Women's Breakthrough Clinic
Know Before You Go: Kid's Mountain Bike Camp
Know Before You Go: 3 Clinics Bundle
Bike Rentals rich-text, responsive-tableBike Rentals
Twilight Rentals
Prepare for your Full Day of Activity
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Activities rich-text, responsive-tablePutting Course
Kids Ropes Courses
Climbing Wall
Mountaintop EBike Tour
Riverside EBike Tour
Panoramic Guided Hike
Savor the View Guided Hike
Paint the Peak
Hike + Yoga
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Prepare for your Ski/snowboard trip
rich-text, responsive-tableLift Tickets and Passes rich-text, responsive-tableDay Lift Tickets
Winter Park Season Pass and Ikon Pass Information
Flex Lift Tickets
Early Ups Details
Friends and Family Tickets
Lessons rich-text, responsive-tableGroup Lesson Times and Meeting Location
Private Lesson Times and Meeting Location
60-Minute Pro Tips Times and Meeting Location
Kids Multi-Week Lesson Details
Lesson 5-Pack Details
Skills Clinics Details
Telemark Lesson Details
Late Policies
Lessons FAQ
Rentals rich-text, responsive-tableRentals FAQ
Rental Pickup
Overnight Storage and Equipment Swap
Activities rich-text, responsive-tableKnow Before You Go: Scenic Gondola Rides
How to get here
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Transportation & Parking
For detailed information about parking, directions, public transportation schedules, and more, visit our "Getting Here" guide and download our parking and transportation map. You can also download the Winter Park app to see real-time parking updates and availability on weekends and holidays. rich-text, responsive-table
For detailed information about parking, directions, public transportation schedules, and more, visit our "Getting Here" guide and download our parking and transportation map. You can also download the Winter Park app to see real-time parking updates and availability on weekends and holidays. rich-text, responsive-table
Hours & Locations
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Winter Park Is A Cashless Resort
Digital transactions are typically faster than cash handling, speeding up checkout and reducing wait times for guests. Plus, going cashless means more efficiency and more security.
For guests who still carry cash, Winter Park Resort has three locations to exchange cash:*
1. A Reverse ATM in the Balcony House near the guest services counters
2. The guest services counters in Balcony House at the Winter Park base
3. The guest services counter at the Mary Jane base
*The Balcony House ATM dispenses Mastercard gift cards that never expire and are redeemable wherever Mastercard gift cards are accepted. Guest services counters dispense Winter Park Resort gift cards and are redeemable at Winter Park-owned businesses.
Additional Support
Carefree Cancellation
Travel plans change. That's why we offer guests Carefree Cancellation with every booking. You can cancel date-specific lift tickets, lessons, rentals, and activities for a full refund up to one week before your arrival.
Details:
- Purchases become nonrefundable within seven days of arrival.
- Within seven days, you can rebook products for later in the season (without fees) until 9:00 AM the day before arrival Price differences will apply.
- Guests unable to use their purchased product during the current season may request a resort credit to use within the year.
- Guests can request to modify dates or packages after 9:00 AM the day before their arrival by emailing kprograms@winterparkresort.com.
- Private Lessons cancelled within 24-hours of the lesson start time are subject to a cancellation fee. You will receive resort credit for the remainder.
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Digital transactions are typically faster than cash handling, speeding up checkout and reducing wait times for guests. Plus, going cashless means more efficiency and more security.
For guests who still carry cash, Winter Park Resort has three locations to exchange cash:*
1. A Reverse ATM in the Balcony House near the guest services counters
2. The guest services counters in Balcony House at the Winter Park base
3. The guest services counter at the Mary Jane base
*The Balcony House ATM dispenses Mastercard gift cards that never expire and are redeemable wherever Mastercard gift cards are accepted. Guest services counters dispense Winter Park Resort gift cards and are redeemable at Winter Park-owned businesses.
Additional Support
Carefree Cancellation
Travel plans change. That's why we offer guests Carefree Cancellation with every booking. You can cancel date-specific lift tickets, lessons, rentals, and activities for a full refund up to one week before your arrival.
Details:
- Purchases become nonrefundable within seven days of arrival.
- Within seven days, you can rebook products for later in the season (without fees) until 9:00 AM the day before arrival Price differences will apply.
- Guests unable to use their purchased product during the current season may request a resort credit to use within the year.
- Guests can request to modify dates or packages after 9:00 AM the day before their arrival by emailing kprograms@winterparkresort.com.
- Private Lessons cancelled within 24-hours of the lesson start time are subject to a cancellation fee. You will receive resort credit for the remainder.
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