WELCOME TO WINTER PARK
This guide provides all you need to know before your journey to Winter Park Resort. View important lift ticket, lesson, or rental information, and steps to take to simplify your journey. Be sure to complete any required documentation before your trip. And if you have any additional questions, contact us. We're here to help you explore all Winter Park has to offer.


THE WINTER PARK APP: Navigate with our digital trail Map
Download the Winter Park app to access our digital-only trail map where you can receive real-time weather updates, point-to-point walking directions, and more. Download now to maximize your experience.

Download the App

  • Prepare for your Bike trip

    Bike Lift Tickets and Passes

    Bike Lessons

    Bike Rentals

    Prepare for your Full Day of Activity


    Activities

  • Prepare for your Ski/snowboard trip

    Lift Tickets and Passes

    Lessons

    Rentals

    Activities

How to get here

Transportation & Parking

For detailed information about parking, directions, public transportation schedules, and more, visit our "Getting Here" guide and download our parking and transportation map. You can also download the Winter Park app to see real-time parking updates and availability on weekends and holidays.
Hours & Locations
Ticket office
Trestle Bike Park
Directions

Rentals
Trestle Bike Park Shop
Directions
Lessons
Trestle Bike Park Shop
Directions
Winter Park Is A Cashless Resort
Digital transactions are typically faster than cash handling, speeding up checkout and reducing wait times for guests. Plus, going cashless means more efficiency and more security.

For guests who still carry cash, Winter Park Resort has three locations to exchange cash:*
1. A Reverse ATM in the Balcony House near the guest services counters
2. The guest services counters in Balcony House at the Winter Park base
3. The guest services counter at the Mary Jane base

*The Balcony House ATM dispenses Mastercard gift cards that never expire and are redeemable wherever Mastercard gift cards are accepted. Guest services counters dispense Winter Park Resort gift cards and are redeemable at Winter Park-owned businesses.


Additional Support
Carefree Cancellation
Travel plans change. That's why we offer guests Carefree Cancellation with every booking. You can cancel date-specific lift tickets, lessons, rentals, and activities for a full refund up to one week before your arrival.

Details:

- Purchases become nonrefundable within seven days of arrival.
- Within seven days, you can rebook products for later in the season (without fees) until 9:00 AM the day before arrival Price differences will apply.
- Guests unable to use their purchased product during the current season may request a resort credit to use within the year.
- Guests can request to modify dates or packages after 9:00 AM the day before their arrival by emailing kprograms@winterparkresort.com.
- Private Lessons cancelled within 24-hours of the lesson start time are subject to a cancellation fee. You will receive resort credit for the remainder.

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