Welcome Coaches

This quick-access guide is designed to support Winter Park Competition Center coaches with essential information while on the go and on the mountain. Whether you’re responding to an athlete incident, managing communication, or checking employment details, you’ll find everything you need here — all in one place.

Use this resource to quickly reference:

-Athlete Injury Protocol
-Athlete Concussion Protocol
-Lost Athlete Protocol
-Radio Protocol
-Member Portal (Ski Club Pro)
-Worker’s Compensation Information
-Employee Perks and Benefits

Keep this page bookmarked for easy access throughout the season — your all-in-one hub for staying informed, prepared, and connected on the mountain.

Expand the sections below for details regarding registration, understanding the member portal, season pass options, team jacket FAQ, and more.

Questions? Contact the Competition Center at ccenter@winterparkresort.com or call 970-726-1590.
SKI CLUB PRO

WPCC PROTOCOLS

In the Case of an Athlete Injury

1. Contact Ski Patrol

Switch radio to Zone 1, Channel 1.

  • Say: “6-00, 8-X0 (your name)”(The “X” refers to your discipline’s radio call number.)
  • If you are at Mary Jane, call 6-10 for Mary Jane Dispatch.
  • You can also call Ski Patrol directly at (970) 726-1480.

When the dispatcher responds, provide:

  • Gender (male/female)
  • Age group (adult/child)
  • Nature of injury
  • Exact location

2. Stay with the Injured Athlete

  • Do not move the athlete.
  • Remain with them until Ski Patrol arrives.

3. Notify the Athlete’s Parent or Guardian

  • Find contact info through:https://winterpark.skiclubpro.com
  • Team Roster or Member Directory in the Member Portal (Ski Club Pro):🔗
  • Or, contact the Competition Center Office for assistance or to have them notify the parents.

4. Manage Your Group

  • Radio your director or another coach to take over your group.
  • You will accompany the injured athlete to the clinic at the Winter Park base.

5. Notify the Comp Center Office

  • Provide the athlete’s name.
  • If required by Patrol or the Clinic, ask the office to send the“ Consent to Medical Treatment” form to the clinic.

6. Stay with the Athlete

  • Do not leave until the parent or guardian arrives.

7. Complete Required Reports

  • All coaches who witness an injury must complete:
  • A Ski Patrol Accident Report (available next to the Denver Health Clinic).
  • A Comp Center Accident Report (available in the main Comp Center Office).
  • Both forms must be completed the same day as the injury.

8. Special Cases

Head Injuries

  • Notify the office immediately to place the athlete on the Head Injury/Concussion List.
  • Parents must have a doctor evaluate the athlete and complete the required medical releases before the athlete may return.
  • Forms are available in the office.

Orthopedic Injuries

  • Families should be referred to Dr. Justin Newman at Orthopedic Centers of Colorado (OCC) — the official sponsor.
WPCC CONCUSSION PROTOCOL

If coach suspects a head injury, or if athlete reports symptoms after hitting their head, the athlete goes down in a sled with patrol – they CANNOT ski/ride down. Concussion symptoms can be robust, and we want to prevent another crash and potential further injury due to balance disturbances, depth perception issues, dizziness, etc.

1. Switch to Zone 1* channel 1, and say 6-00, 8-X0 (your name) (the “X” refers to your discipline’s radio call number). If you are at Mary Jane, call 6-10 for Mary Jane dispatch.You can also call the patrol at 970-726-1480. Upon the dispatcher’s reply, give the following details of the injured skier: male/female, adult/child, nature of injury, and specific location.

2. Stay with the injured skier until the ski patrol arrives. Do not move the skier!

3. Call the athlete’s parent/guardian. Contact info is available by searching Team Roster or Member Directory in the Member Portal (Ski Club Pro), which is accessible using your cell phone browser. https://winterpark.skiclubpro.com or contact the Comp Center office to get contact information or, if necessary, have the office notify the parents.

4. Radio your director or one of the other coaches to ask them to take your group while you accompany the injured skier to the clinic at the Winter Park base.

5. Contact the Comp Center office with the injured athlete's name and, if required by Patrol or the Clinic, have the office send the "Consent to Medical Treatment" medical release paperwork to the clinic.

6. Stay with the injured athlete until a parent has arrived.

7. All coaches who witness an accident causing an injury to a Comp Center athlete will be required to complete an accident report that can be obtained from the ski patrol office next to the Denver Health Clinic. The coach will also be required to fill out the Comp Center form available in the main Comp Center Office.Please be sure to fill out the Comp Center form in the office the same day as the injury.

8. After the athlete has been brought down to the ski patrol, notify the office to place the athlete on the Head Injury/Concussion list. Notify parents to have a doctor begin the medical evaluation and subsequent release. There are specific releases that are available from the office that need to be filled out by the doctor and returned to the office to be filed before the athlete can resume skiing with the Competition Center..

9. Notify parents that the athlete is now logged in the Concussion Protocol and the athlete must be seen by a MEDICAL PROFESSIONAL to be cleared—a signed form (available from the Comp Center office) from that professional must be filed with the Comp Center office before the athlete can return to any Comp Center related activities (races, dryland, practice, events, etc.)

If an athlete is at a competition and is suspected of having a concussion, the coach needs to follow the reporting procedures to place the athlete on concussion protocol. This includes filling out the Comp Center injury form! Email the office at ccenter@winterparkresort.com to notify us of the suspected concussion and request the injury form so you may fill it out as soon as possible. This also allows the office to send the family the concussion release to take to their medical provider.

THE WHY

It may seem drastic to bring the athlete down in a sled when they’ve hit their head and might be, or not be, showing/reporting symptoms, however it is Colorado State Law that the athlete be removed from play immediately until cleared by a doctor, to prevent further potentially long-term damage.

If an athlete were to ride down and, due to dizziness or disorientation, were to fall again, the athlete could be at risk for Post-Concussion Syndrome (where symptoms last for months if not years post-injury), Chronic Traumatic Encephalopathy (a degenerative brain disease that is a product of repetitive brain trauma), or Second Impact Syndrome (sudden severe brain swelling resulting in cell death). Symptoms may not show up immediately or may become worse over time.



Lost Athlete – Coach SOP

At the beginning of the year, please speak with your athletes about what they should do if they get separated from the group.

Athletes should go to the nearest lift and have the lift operator call the Comp Center main office (x1590)
Give the lift operator their full name, coach’s name, and program

When you see that you have a missing athlete

-Go to the nearest lift to see if your athlete is there waiting for you

-Call the Comp Center office either via phone 970.726.1590 or radio Channel 1 Comp Center Admin

-Update the office that you have a missing athlete with the name of the athlete, your current location and where you are headed

-Give your contact information to the office so we know how to best reach you with athlete location updates

The office will reach out to you when they hear from either Patrol or Lifts with the location of the athlete to relay where to meet up.
Purpose: To ensure proper and effective communication using radios within the Competition Center.

Radio Zone and Channels
Comp Center is on Zone 4 “Program CC” with the following channels and codes:

· Channel 1 - Comp Center Admin Office – radio code 800

· Channel 2 - Race Crew Primary - radio code 8-10

· Channel 3 - Race Crew Jury – used during alpine races and other events

· Channel 4 – Race Officials – only occasionally used

· Channel 5 – Alpine Ability - radio code 830

· Channel 6 – Alpine Age - radio code 830

· Channel 7 – Freestyle 1 – Freestyle Comp – radio code 840

· Channel 8 – Freestyle 2 – Freestyle Devo – radio code 840

· Channel 9 – Freeride

· Channel 10 – Snowboard

· Channel 11 - Park Shark – All Mountain Program – radio code 860

· Channel 12 – Big Mountain

· Channel 13 – Coach 1 – Alpine Discovery – radio code 830

· Channel 14 – Coach 2

· Channel 15 – Coach 3

· Channel 16 – Coach 4

Radio Communication Protocol
· To make a call, depress and continue to hold the side talk button until it chimes before you begin to speak.

· Proper way to call is by first saying the radio code for who you want, followed by your radio code. Example: “860 Toad, 800”.

· If you cannot understand a message and want it repeated, say 10-9.

· To confirm the message, say 10-4.

· If you have switched channels to make the call, inform the person you radioed you are switching back to Channel X.

· If you need to reach Patrol, they are on Zone 1 Channel 1.

· - For Sunspot/WP Dispatch use code 600

· - For Lunch Rock/Mary Jane Dispatch use code 610

· For a Fleet Call (10-67), wait 5 seconds before making a call for your specific channel.

· - The radio screen will display “OPS FLEET CALL” if the fleet call is still active.

· - Wait until the screen returns to normal before keying your radio.

· Radios are sensitive and can pick up voices further than an arm’s length. Holding it close to your mouth may cause garbled transmission.

· If you lose your radio, call the office ASAP at 970-726-1590.

· - Radios have GPS transmitters and can be tracked.

· - The office will begin tracking and inform you of the last known location.

· - Do not wait until the end of the day. Once the radio is turned off or battery dies, tracking is no longer possible.

How to Change Zones
1. Push the button labeled “P1”.

2. When the menu appears, arrow up or down to the desired zone.

3. Press the “OK” button to select.

4. Press the Home button to return the screen to the channel display.

5. Change radio using the dial on the top to the correct channel.

6. Be sure to return your radio to your regular zone and channel after completing your call.



About the Competition Center Member Portal

The Member and Staff Portal is a centralized tool for office administrators, directors, and coaches to manage teams and communication. It also provides members with easy access to important information and features.

https://winterpark.skiclubpro.team


(First Report of Injury)

Worker's Compensation First Report of Injury – Fill out form

(Safety Concern/Near Miss)



Report a Safety Concern/ Near Miss – Fill out form