Carefree Cancellation
Carefree Cancellation
Carefree Cancellation
We understand your travel plans may need to change, so we’re proud to offer our guests Carefree Cancellation with every booking.
All lift tickets, activities, lessons, and rentals can be cancelled for a full refund up to one week prior to your arrival.
Condo and hotel reservations with Winter Park Resort Lodging, winter arrivals, can be cancelled for a full refund up to three weeks prior to your arrival. Summer cancellations are refundable up to 48 hours prior to check-in time of 4pm MT the day of your scheduled arrival. Should the product or lodging accommodations you booked become unavailable for the date you have booked, we will provide a full refund.
To cancel or modify your existing reservation or product please call our agents at 800-453-2525.
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All lift tickets, activities, lessons, and rentals can be cancelled for a full refund up to one week prior to your arrival.
Condo and hotel reservations with Winter Park Resort Lodging, winter arrivals, can be cancelled for a full refund up to three weeks prior to your arrival. Summer cancellations are refundable up to 48 hours prior to check-in time of 4pm MT the day of your scheduled arrival. Should the product or lodging accommodations you booked become unavailable for the date you have booked, we will provide a full refund.
To cancel or modify your existing reservation or product please call our agents at 800-453-2525.
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Full Policies
Summer 2025 Lodging Cancellation Policy
Summer / Fall Reservations (May 1, 2025 through October 31, 2025)
Deposit Policy:
Reservations booked 15 days or more in advance of arrival date, a deposit of 20% of lodging total is due at time of booking. Full payment for reservation is due 14 days prior to arrival. Tax amounts are estimates and subject to change based on local taxing authorities. Credit cards given as deposit will be charged for final payment.
For reservations booked 14 days or less prior to arrival, full payment is required at time of booking. Travel Insurance premiums are payable in full at time of booking and are non-refundable. Policies in effect at time of booking apply.
Cancellation:
Lodging canceled any time after deposit for final payment is made and up to 48 hours prior to arrival day check-in time of 4pm MT are refundable. Lodging reservations cancelled within 48 hours of arrival day check-in of 4pm MT are nonrefundable. Travel insurance is paid in full at time of booking and is nonrefundable. There are no refunds for late arrival or early departure.
Deposit Policy:
Reservations booked 15 days or more in advance of arrival date, a deposit of 20% of lodging total is due at time of booking. Full payment for reservation is due 14 days prior to arrival. Tax amounts are estimates and subject to change based on local taxing authorities. Credit cards given as deposit will be charged for final payment.
For reservations booked 14 days or less prior to arrival, full payment is required at time of booking. Travel Insurance premiums are payable in full at time of booking and are non-refundable. Policies in effect at time of booking apply.
Cancellation:
Lodging canceled any time after deposit for final payment is made and up to 48 hours prior to arrival day check-in time of 4pm MT are refundable. Lodging reservations cancelled within 48 hours of arrival day check-in of 4pm MT are nonrefundable. Travel insurance is paid in full at time of booking and is nonrefundable. There are no refunds for late arrival or early departure.
Winter 2025 / 26 Lodging Cancellation Policy
Winter reservations (November 1, 2025 through April 30, 2026)
Deposit Policy:
Reservations booked 22 days or more in advance of arrival date, a deposit of 20% of lodging total is due at time of booking. Full payment for reservation is due 21 days prior to arrival. Tax amounts are estimates and subject to change based on local taxing authorities. Credit cards given as deposit will be charged for final payment.
For arrivals 21 days or less, full payment is required at time of booking. Travel Protection premiums are payable in full at time of booking and are non-refundable once paid in full. Policies in effect at time of booking apply.
Cancel Policy:
Reservations cancelled 22 days or more prior to arrival may be cancelled without penalty. Reservations cancelled 21 days or less prior to arrival are non-refundable.
Reservations made within 21 days of arrival may be cancelled within 24hours of creating the reservation without penalty. Reservations canceled within 21 days of arrival and outside of 24 hours from the time the reservation was created are non-refundable. There are no refunds for late arrival or early departure. Travel Protection premiums are non-refundable once paid in full.
Should lodging booked be unavailable due to closure of the booked lodging property, the lodging reservation is refundable for unused nights. Travel Protection premium is non-refundable.
Deposit Policy:
Reservations booked 22 days or more in advance of arrival date, a deposit of 20% of lodging total is due at time of booking. Full payment for reservation is due 21 days prior to arrival. Tax amounts are estimates and subject to change based on local taxing authorities. Credit cards given as deposit will be charged for final payment.
For arrivals 21 days or less, full payment is required at time of booking. Travel Protection premiums are payable in full at time of booking and are non-refundable once paid in full. Policies in effect at time of booking apply.
Cancel Policy:
Reservations cancelled 22 days or more prior to arrival may be cancelled without penalty. Reservations cancelled 21 days or less prior to arrival are non-refundable.
Reservations made within 21 days of arrival may be cancelled within 24hours of creating the reservation without penalty. Reservations canceled within 21 days of arrival and outside of 24 hours from the time the reservation was created are non-refundable. There are no refunds for late arrival or early departure. Travel Protection premiums are non-refundable once paid in full.
Should lodging booked be unavailable due to closure of the booked lodging property, the lodging reservation is refundable for unused nights. Travel Protection premium is non-refundable.
Lift Tickets
Guests can cancel penalty free up to 7 days in advance of arrival or rebook for later in the season. Purchases become non-refundable 7 days prior to arrival. Up to 9am MT the day prior to arrival, purchases may be rebooked for a different date during the current season. There is no rebooking fee and price differences will be charged. Guests who are not able to use select purchased products in the current season may request a resort credit that may be used within a year.
Activities
Guests can cancel tours or activities penalty-free up to 7 days in advance of arrival or rebook for later in the season. Purchases become non-refundable 7 days prior to arrival. Up to 9am MT the day prior to arrival, purchases may be rebooked for a different date during the current season. There is no rebooking fee and price differences will be charged. Guests who are not able to use the purchased product in the current season may request a resort credit that may be used within a year on any tour product of equal value. Requests for modifications to tubing dates and/or packages after 9am MT day prior to arrival can be requested by emailing tubing@winterparkresort.com.
Lessons
Guests can cancel Adult or Kids Group Lessons penalty-free up to 7 days in advance of arrival or re-book for a later date in the current season. Purchases become non-refundable 7 days prior to arrival. Up to 10am MT the day prior to arrival, purchases may be rebooked for a different date during the current season. There is no rebooking fee and price differences will be charged. Guests unable to use the purchased product in the current season may request resort credit that may be used within a year. Requests for modifications to group lesson or clinicdates and/or packages after 10am MT prior to the start date can be requested by emailing KPrograms@winterparkresort.com. Requests for modifications to private lesson dates and/or packages after 10am MT prior to the start date can be requested by emailing Private_Lessons@winterparkresort.com.
Rentals
Guests can cancel rentals penalty free up to 7 days in advance of arrival or re-book for a later date in the current season. Purchases become non-refundable 7 days prior to arrival. Up to 10am MT the day prior to arrival, purchases may be rebooked for a different date during the current season. There is no rebooking fee and price differences will be charged. Guests unable to use the purchased product in the current season may request resort credit that may be used within a year. Requests for modifications to rental dates and/or packages after 10am MT prior to the start date can be requested by emailing rentals@winterparkresort.com.
25/26 Confidence To Buy
Buy with confidence. The Ikon Pass and Winter Park Season Pass offers flexibility so you can seek joy without the worry. Deferral and coverage options ensure your adventure is always on your terms. Follow the link below to learn more.
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