WELCOME TO WINTER PARK
This guide provides all you need to know before your journey to Winter Park Resort. View important lift ticket, lesson, or rental information, and steps to take to simplify your journey. Be sure to complete any required documentation before your trip. And if you have any additional questions, contact us. We're here to help you explore all Winter Park has to offer.


THE WINTER PARK APP: Navigate with our digital trail Map
Download the Winter Park app to access our digital-only trail map where you can track your stats, find your friends, and see lift wait times. Plus, receive real-time weather updates, point-to-point walking directions, and more. Download now to maximize your experience.

Download the App
1. Prepare for your trip
Lift Tickets and Passes
Your trip to Winter Park and over 3,000 acres of pristine Rocky Mountain terrain is around the corner. Leave nothing to chance and visit our Hours of Operation or Mountain Report for the most up-to-date information on lifts, trails, and more.

Day Lift Ticket Validity:
1 Day: ticket only valid on the selected date.
2 Days: tickets are valid 2 out of 3 consecutive days beginning on your selected date.
3 Days: tickets are valid 3 out of 5 consecutive days beginning on your selected date.
4 Days: tickets are valid 4 out of 6 consecutive days beginning on your selected date.
5 Days: tickets are valid 5 out of 8 consecutive days beginning on your selected date.


Day Lift Ticket Pickup:
For ticket pick-up, and any questions you have upon arrival, visit one of our ticket pickup kiosks. One is located at the Winter Park base, next to the Balcony House, across from the Gondola. The other is at the Mary Jane base, across from the Super Gauge lift. You may also visit one of our guest service locations for pickup or if you have any questions upon arrival.

Base Area Map
Receiving Your Ikon Pass or Winter Park Season Pass
After you purchase an Ikon Pass or Winter Park Season Pass, you will receive a confirmation email detailing your purchase. If you do not receive this email or don’t see the purchase go through on your credit card, please check your junk/spam folder. If the confirmation email still is not found, email us at info@ikonpass.com.

If you are a new pass holder for the 23/24 season, you will need to set up your account. If you elected not to upload a photo at time of purchase, you will be emailed instructions on how to update your customer profile and upload your photo. If you did not sign a release of liability when you purchased your pass, you will be sent an email requesting your signature. Every skier or snowboarder in your family with an Ikon Pass or Winter Park Season Pass must have a photo, release of liability, and valid mailing address to receive their pass. All passes will be mailed during the fall before the start of the 23/24 season.

Ikon Pass Information
For more information on the Ikon Pass, continue to the Ikon Pass FAQ page.

Blackout Dates
The Ikon Pass, Ikon Base Pass, and Winter Park Season Pass have no blackout dates.

Winter Park Midweek Pass Blackout Dates:
December 18 - December 29, 2023; January 15, 2024; and February 19, 2024.

Ikon Session Pass Blackout Dates:
December 26 - 31, 2023; January 13 - 14, 2024; February 17 - 18, 2024.
Flex Lift Tickets Details:
Flex tickets activate when you scan on the first day of your trip.

Flex 2- Grants you 2 out of 4 consecutive days from the date you scan your ticket.
Flex 3- Grants you 3 out of 5 consecutive days from the date you scan your ticket.
Flex 4- Grants you 4 out of 6 consecutive days from the date you scan your ticket.

Blackout Dates:
Standard Flex Lift Tickets: December 26-31, 2023; January 13-14, 2024; February 17-18, 2024.
Midweek Flex Lift Tickets: Saturdays and Sundays all season; December 26-31, 2023; January 15, 2024; February 19, 2024, March 11-15, 2024; March 18-22, 2024.

- Flex Lift Tickets are not transferrable and are only valid for the 23/24 season.
- Regardless of when you activate your Flex Lift Ticket, you cannot use them on blackout dates.
- Riders can access terrain serviced by the Super Gauge, Gondola, and Explorer lifts.*
- Early Ups allows for early access only. A pass or full-day lift ticket is also required.
- Lifts will open at 8:30 AM on weekdays and 8:00 AM on weekends.
- There are no blackout dates with Early Ups add-ons.
- Early Ups is available as an add-on for all ages.
- Limited quantities are available for season pass and daily add-ons.
- Only intermediate and advanced terrain can be accessed during this time.

*This product allows for early access only. A pass or full-day lift ticket is also required. This product is available for use on these lifts only, as they open.
Winter Park & Ikon Pass holders receive up to 10 Friends & Family tickets to share with their crew throughout the season. These tickets are valid for up to 25% off regular-priced day lift tickets. Visit our Share and Redeem page to learn more.
Lessons
Kids Full Day Group Lesson Times:
- Lessons meet at 9:00 AM and run from 9:15 AM - 3:00 PM.

Adult Group Lesson Times:
- Morning half-day lessons meet at 9:00 AM and run from 9:15 AM - 12:15 PM.
- Afternoon half-day lessons meet at 12:45 PM and run from 1:00 PM - 4:00 PM.

Group Lesson Meeting Locations
- Adult group lessons meet on the snow outside West Portal Shop, adjacent to the bottom of the Arrow Lift at Winter Park base.
- Kids group lessons meet outside Sorenson Park, next to the Gemini Lift.

View meeting points on the map.

Further Details
- If you rent from Winter Park Resort, please arrive to your rental fitting at least one hour before your lesson starts.
- Lunch is only included for Kids Full-Day group lessons.
- Kids Medicine: Instructors can carry any medication or EpiPens in specially marked packs upon request. Parents must complete a form with specifics about the medication. Instructors cannot administer medication. If the child cannot administer the medication themselves, the instructor will call ski patrol.
Private Lesson Meeting Times
- Half-day morning lessons meet at 9:00 AM and run from 9:15 AM - 12:15 PM.
- Half-day afternoon lessons meet at 12:45 PM and run from 1:00 PM - 4:00 PM.
- Full-day private lessons meet 9:00 AM and run from 9:15 AM - 3:15 PM.
- Guests must arrive dressed and ready for their lesson.

Private Lessons Meeting Locations
- Private lessons meet outside of West Portal. View the meeting points on the map.

Private Lesson Form
- After purchasing a private lesson, follow the attached link to fill out the required information for each participant and complete the online liability waiver. You will also have the ability to request a specific instructor.

Participant questionnaire and instructor request form

- If you rent from Winter Park Resort, please arrive to your rental fitting at least one hour before your lesson starts.



New to Winter Park this year, 60-Minute Pro Tips features an hour-long, one-on-one lesson with early lift access (8:00 AM - 9:00 AM) for only $99.

60-Minute Pro Tips Lesson Time
- Lessons run from 8:00 AM - 9:00 AM and participants must arrive 15 minutes before the lesson starts.

60-Minute Pro Tips Ability Level and Instruction
- Skiers and riders must at least be comfortable on blues to participate in 60-Minute Pro Tips.

60-Minute Pro Tips Meeting Location
- 60-Minute Pro Tips lessons meet on the snow between the Arrow and Gemini lifts at the Winter Park Resort base area. View the meeting points on the map.

General Details
- If you would like your child to be in the same class as a friend or family member, we will do our best to keep them in the same group, provided they have the same age and ability. Please bring them together to check-in.
- The only way to request and guarantee an instructor is to purchase a private lesson.

Attendance Policy
- Lessons begin promptly at their scheduled times. Any child that arrives late will not be allowed to join their lessons for the day and will not receive a makeup lesson.
- If the participant misses the first lesson of their intended session, they will not be allowed to attend subsequent lessons during that session. Instead, they will have the option to enroll in regular group lessons or join a session at a later date. One makeup lesson can be offered per session only with a doctor's note. Any other absence will not warrant a makeup lesson or partial refund.
- To receive a makeup lesson, please email kprograms@winterparkresort.com and attach your doctor's note. Makeup lessons entitle the child to a regular, full-day group lesson on any date during the season. You must schedule the makeup lesson at least 72 hours in advance and it is subject to availability.

Waitlist Policy
- We will not run a waitlist for sold out sessions. We recommend signing up for another date.

Lunch
- Lunch is included with Kids Multi-Week lessons. We serve kid friendly food: pizza, mac and cheese, chili, pasta, etc. Meals vary daily.

Medication
- Instructors can carry medication or EpiPens in specially marked packs upon request. Parents must complete a form with specifics about the medication. Instructors cannot administer medication. If the child cannot administer the medication themselves, the instructor will call ski patrol to provide assistance.

Meeting Location
- Kids Multi-Week lessons meet at Sorenson Park. View the meeting point on the map.

Meeting Times
- Saturday and Sunday sessions meet at 8:15 AM, start at 8:30 AM, and end at 2:30 PM.
- Friday sessions meet at 8:45 AM, start at 9:00 AM, and end at 3:00 PM.

Kids Multi-Week Lessons Schedule

LESSON TYPEDAYDATESLESSON DURATION
Session 1
Saturday
November 25, December 2, 9, 166 hrs, 8:30 AM - 2:30 PM
Session 1SundayNovember 26 - December 3, 10, 176 hrs, 8:30 AM - 2:30 PM
Session 2FridayJanuary 5, 19, 26, February 26 hrs, 9:00 AM - 3:00 PM

Session 2		SaturdayJanuary 6, 20, 27, February 36 hrs, 8:30 AM - 2:30 PM
Session 2SundayJanuary 7, 21, 28, February 46 hrs, 8:30 AM - 2:30 PM
Session 3
Saturday
February 10, 24, March 2, 96 hrs, 8:30 AM - 2:30 PM
Session 3SundayFebruary 11, 25, March 3, 106 hrs, 8:30 AM - 2:30 PM
Lesson Reservations
- We cannot guarantee walk-up availability for lessons, so complete this pre-book form to reserve your spot. You can also save time by completing your waiver online before you arrive.
- Lessons purchased in a lesson pack can be used at any point in the season, subject to availability. Prebooking is recommended.

Lesson Validity
- Lesson packs are only valid for group lessons.
- Kids’ lesson packs are only valid for Kids Full-Day Group Lessons.
- Adults' lesson packs are only valid for Half-Day Adult Group Lessons.
- Unused lessons are not eligible for refunds or transfers during the 2024/2025 season.

Lesson Transferability
- Guests can transfer lessons to friends and family members.
- Guests can use multiple lessons on the same day (you and your friend or family member can use a lesson on the same day).

Meeting Location and Times
Please refer to the Group Lessons tab for more information on lesson meeting points and times.
General Information
- All clinics are skiers only except for Women's Breakthrough.
- All clinics are six hours and take place from 9:15 AM - 3:15 PM.

Trees and Steeps Clinic
- Skiers must be comfortable with blue runs and un-groomed terrain.

Moguls
- Skiers must be comfortable on blue to double-black terrain.

Women's Breakthrough Clinic
-All levels of skiers and snowboarders are welcome. *Women skiers/riders only*

Spanish Lesson Clinic
- Spanish lessons are for skiers only and take place March 28th and 29th.
- Clinics accommodate First Time to Intermediate abilities.
- Ages 14 and over may participate.
- Instructors are bilingual (English and Spanish).
- The clinic starts at 9:15 AM. Arrive at the meeting area between the Arrow and Gemini lift geared up and ready to skiat 9:00 AM.
- We will not accommodate late arrivals.
- For those who purchase lift access in advance, pick up your tickets from the registration desk inside West Portal Rentals.

Skills Clinics Meeting Times
- Full-day clinics meet at 9:00 AM and run from 9:15 AM - 3:15 PM.

Skills Clinics Meeting Locations
- Skills clinics meet on the snow outside West Portal Rentals, which is adjacent to the Arrow Lift at the Winter Park base. View the meeting point on the map.
We offer telemark lessons as private lessons to anyone who wants to free their heel and combine the elements of alpine with nordic skiing. You'll learn solid fundamentals, perfect lunge turns, and increase your versatility on the mountain. Please contact Private Lesson Center directly at 970.726.1554. Winter Park Resort does not offer Telemark equipment rentals.
Group Lessons
- Visit the registration desk in the West Portal Rental Shop to reschedule for a future date. Late participants can not be added to classes.

Private Lessons
- If you are late for a private lesson, contact the Private Lesson Center at 970.726.1554 ASAP. Your instructor will wait for your arrival but lessons will not exceed their scheduled end time.

Skills Clinics
- Visit the registration desk in the West Portal Rental Shop to reschedule for a future date. Late participants cannot be added to classes.

Kids Multi-Week Lessons
- Participants who arrive late will not be allowed to join the session.

Makeup Policy
- Participants are limited to one makeup lesson with proof of a doctor's note. All other absences are nonrefundable. To receive credit for your makeup session, email kprograms@winterparkresort.com. You must schedule makeup sessions 72 hours in advance (subject to availability).
Are rentals and equipment included with lessons?
- No, lessons do not include rentals and equipment. Though, you have the option to purchase a rental package at a discounted rate as an add-on with First Time lessons.
- Lesson participants must arrive to their lesson with the required equipment.

Are lift tickets included with lessons?
- No, lift tickets are not included with lessons. Though, you have the option to purchase lift tickets at a discounted rate when you enroll in a lesson (except for 60-Minute Pro Tips).
- A valid lift ticket or pass is required to participate in a lesson.

What equipment do I need for my lesson?
- Working ski or snowboard equipment.
- Helmets and eye protection (goggles or glasses). *All rentals from Winter Park Resort include a helmet*

For more information about what equipment you need for your ski trip, read our blog, "What to Pack for Your Ski Trip."

Can skiers and snowboarders be in the same lesson?
- No, we do not offer multi-discipline lessons. Lesson participants must be of the same ability level, age group, and discipline (ski or snowboard).

Can anyone take a lesson?
- Yes, our expert instructors can accommodate all skill levels.

Why do I need to prebook a lesson?
- Lessons sell out quickly. Prebooking your lesson not only solidifies your spot. It also gives you access to the best rates.
- You must book lessons at least 72 hours in advance to book online and receive the prebook rate.

When should I arrive for my lesson?
- You should arrive at your designated lesson meeting point dressed and ready to ski/ride with all required equipment at least 15 minutes before its start time.
Rentals

What's included with my rental?
- Ski rentals include skis, poles, boots, and a helmet. Snowboard rentals include a snowboard, boots, and a helmet. Clothing is not included with rentals.

Are lessons included with rentals?
- No, you must purchase lessons separately from rentals. We highly recommend booking lessons in advance due to availability and the potential to save.

Are lift tickets included with rentals?
- Rental orders do not include lift tickets. To purchase lift tickets, visit our lift ticket page.

Can I rebook my rental package for a later date?

- You may rebook rentals without rebooking fees until 9:00 AM the day before your scheduled date. Price differences apply.
- For requests to modify your rental package after 9:00 AM the day before your rental start date, email rentals@winterparkresort.com.

Please Note: Clothing is not included with rentals, nor is it available to rent.

- Pickup for Junior packages takes place at the Winter Park or Mary Jane base.
- Pickup for Beginner packages only takes place at the Winter Park base.
- Pickup for Standard packages takes place at the Winter Park or Mary Jane base.
- Pickuup for High Performance packages only takes place at the Winter Park base only
- Pickup for the Premium package takes place at the Winter Park or Mary Jane base.

General Details:
- Premium rental guests will receive a text or email to confirm ski/board preferences and pickup location.
- Beginner, Standard, High Performance and Junior rental guests will receive a text message about their specific pickup location before their arrival date.
- If you do not receive your rental pickup location text 24 hours before your arrival, please reach out via text to (970) 512-8514.
Overnight Storage
- We are pleased to offer convenient free overnight storage to all rental guests at both base areas.
- Winter Park base: We offer storage at the rental pickup location. If you store at at West Portal, use the storage at the Winter Park Resort Rentals guest drop-off and not the public Ski Valet.
- Mary Jane base: Visit the rental shop for overnight storage.

Equipment Swaps
- If you need a different boot size or binding adjustment, visit the shop where you received your equipment during the day for an easy swap.
- Premium Rental guests can swap gear as many times as they like throughout the day at either Zero Creek Gear House of Mary Jane rentals.

Activities
  • This ticket is for walk-on passengers only.
  • Skis, snowboards, and other on-mountain equipment are not permitted with scenic gondola tickets.
  • The Winter Park Gondola is free during Mountaintop Après.
Gondola Hours:
  • November 22, 2023 - Season's end.
  • Daily: 9:00 AM - 4:00 PM.
  • Hours depend on weather. They can change at Winter Park's discretion.
Mountaintop Après Hours:
  • Select weeks (Thursday - Saturday) from December 14 - April 1.
  • 4:00 - 8:00 PM.
  • Hours can change at Winter Park's discretion.
Loading:
  • Passengers must load the gondola at least 30 minutes before its closing time.
2. How to get here
Transportation & Parking

For detailed information about parking, directions, public transportation schedules, and more, visit our "Getting Here" guide and download our parking and transportation map. You can also download the Winter Park app to see real-time parking updates and availability on weekends and holidays.
Hours & Locations
Ticket office
 Balcony House
Directions
Winter Hours
Daily 8:00 AM - 4:00 PM

Mary Jane
Directions
Winter Hours
Daily 8:00 AM - 3:00 PM
Rentals
 Winter Park Resort Village Rentals and Retail
Directions
Winter Hours
Daily 8:00 AM - 5:00 PM

The Jane Shop
Directions
Winter Hours
Monday - Friday: 8:30 AM - 4:30 PM
Saturday - Sunday: 8:00 AM - 4:30 PM
Lessons
 Private Lesson Center
Directions
Winter Hours
Daily 8:00 AM - 4:30 PM


West Portal Rental Shop
Directions
Winter Hours
Daily 8:00 AM - 5:00 PM
Additional Support
Carefree Cancellation
Travel plans change. That's why we offer guests Carefree Cancellation with every booking. You can cancel date-specific lift tickets, lessons, rentals, and activities for a full refund up to one week before your arrival.

Details:
- Purchases become nonrefundable within seven days of arrival.
- Within seven days, you can rebook products for later in the season (without fees) until 9:00 AM the day before arrival Price differences will apply.
- Guests unable to use their purchased product during the current season may request a resort credit to use within the year.
- Guests can request to modify dates or packages after 9:00 AM the day before their arrival by emailing kprograms@winterparkresort.com.
- Private Lessons cancelled within 24-hours of the lesson start time are subject to a cancelation fee. You will receive resort credit for the remainder.
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